Privacy policy

Effective Date: 01.01.2026
Controller: LifeDesign Holding LLP (Canada)
Email: legal@ntnk.io
VAT (Germany): DE326278842

Applies to:

ntnk.io (E-commerce)
lifedesign.ac (Education & Consulting)
justplay.space (Community & Membership)

A. What We Collect

We collect and process the following categories of data:

Identity Data: name, email, address, phone number, billing details
Account Data: login credentials, preferences, purchase history, access logs
Payment Data: payment processor confirmations, transaction IDs, wallet addresses (for crypto payments)
Technical Data: IP address, browser type, device identifiers, cookies, analytics data
Support & Communication Data: messages, feedback, customer service requests

B. How We Use Your Data

Your data is used for the following purposes:

Fulfilling orders and delivering physical or digital products
Providing access to educational or consulting services
Managing memberships, communities, and events
Customer communication and technical support
Fraud prevention and AML (Anti–Money Laundering) compliance (for crypto transactions)
Analytics, performance optimization, and marketing (only with consent)
Legal compliance (VAT, tax, accounting obligations)

C. Crypto Data Handling

When paying with crypto, we process:

Wallet address (sender & receiver)
Transaction ID and timestamp
Token type and value (converted to EUR/USD for accounting)

We do not share crypto-related data with any third parties except:

Blockchain verifiers (for transaction confirmation)
Regulatory or legal authorities if required by law (AML/KYC obligations)

All crypto data is stored securely and used exclusively for verification, accounting, and compliance.

D. Legal Basis (GDPR)

We process your data under the following lawful bases:

Contract necessity: To fulfill purchases or provide access to services
Legitimate interest: To improve services, prevent fraud, and ensure platform security
Legal obligation: To comply with VAT, accounting, and recordkeeping rules
Consent: For newsletters, cookies, and marketing communications

E. Data Retention

Data Type	Purpose	Retention
Orders & invoices	Accounting, VAT compliance	10 years
Crypto transaction records	Proof & AML documentation	10 years
Support tickets	Customer care	3 years
Analytics data	Site performance improvement	26 months
Marketing lists	Newsletters, campaigns	Until opt-out
Membership accounts	Access continuity	Until cancellation + 24 months

F. Data Sharing & Processors

All websites listed above are owned and operated by LifeDesign Holding LLP (Canada). Certain processing activities may be conducted jointly across platforms (e.g., unified accounts, analytics, or marketing).

We rely on trusted sub-processors and service providers:

Shopify, Stripe, PayPal, Wise – payment and e-commerce infrastructure
Proton, GoHighLevel (GHL), Notion – CRM, communication, and support tools
Privacy-compliant hosting providers (EU or equivalent jurisdictions)

All partners operate under strict data protection agreements (DPAs).

G. International Transfers

Your data may be processed outside your country of residence.
All cross-border data transfers follow EU Standard Contractual Clauses (SCCs) and encryption safeguards to ensure protection equivalent to GDPR standards.

H. Your Rights (GDPR / US)

You have the right to:

Access, correct, or delete your data
Restrict or object to processing
Request data portability
Withdraw consent (for marketing or cookies)
File a complaint with your local data protection authority

For all requests, contact: legal@ntnk.io We respond within 30 days of receipt.

I. Children

Our services are not directed to individuals under 16 years old.
If we discover that we have collected data from minors without parental consent, we will delete it immediately.

J. Updates

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version is always available at: 👉 ntnk.io/privacy